The primary responsibility of this position is to prepare and deliver market training programs to NYISO Market Participants and NYISO employees.
Specific Responsibilities:
- Demonstrate a thorough technical knowledge of the NYISO Markets and the ability to instruct market participants on the NYISO Markets and Products.
- Independently complete training projects and deliver final products that meet established expectations, deadlines and budgets.
- Continuously monitor NYISO issues, positions, market products and market rules for changes to deliver updated training to Market Participants in a variety of settings.
- Perform training needs analysis including:
- A) Analyze jobs to determine the tasks of generic market participants or NYISO employees
- B) Analyze tasks to determine the steps, skills, and knowledge required to carry out the tasks
- C) Review training evaluation data to identify areas for improvement and interview management personnel, market participants, and subject matter experts (SMEs) to identify needs for market training
- Design curriculums to satisfy training needs
- Develop training materials and plans as well as assessments to ensure course objectives are realized to understand market participant and NYISO employee positions
- Perform post training evaluations of training effectiveness including: Design and develop training assessment materials, solicit feedback, analyze results, and revise training materials to make improvements
Experience/Skills:
- Seven years experience in the electric utility industry or power systems with three participating in or overseeing Competitive Electrical Wholesale Markets with the capability to demonstrate a working knowledge of the NYISO Markets preferred
- Demonstrated training expertise in a technical field
- Platform training/public speaking experience
- Instructional design experience on topics for technical and non-technical audiences including knowledge of adult learning theory
- Experience with the training analysis, design, development, implementation and evaluation processes
- Technical knowledge of NYISO markets and products
- Excellent communication and teamwork skills
- Advanced PowerPoint skills; experience with NYISO market software
Education:
B.S. Degree in Engineering—Electrical Power, Electrical or Mechanical Engineering or related field preferred.
Candidates with an equivalent combination of education, training and experience will be considered.
Position may be filled at various levels depending on candidate qualifications such as experience and technical skills.
NYISO is an equal opportunity employer
